Humainic Privacy & Cookie Policy
Effective Date: 14 December 2024
This Privacy & Cookie Policy was last updated on 14 December 2024 to comply with the General Data Protection Regulation (GDPR) of the European Union. You can find more information about the GDPR at: [www.gdpr.eu] https://gdpr.eu/. In addition to GDPR, we are committed to complying with the European AI Act and ensuring that any AI-related data practices meet stringent ethical and legal standards.
Introduction
Humainic, owned and operated by Stenberg Services Ltd. is committed to protecting the privacy and security of our website visitors and users. This Privacy & Cookie Policy explains how we collect, use, and safeguard your personal data in compliance with GDPR.
This Privacy & Cookie Policy applies solely to website, marketing, sales, non-software solutions and services, and communication-related data. For data processed through Humainics’ AI solutions or other software services, please refer to our dedicated policy, which aligns with both the GDPR and the European AI Act.
By using our website, registering for our services, or interacting with our content, you agree to the collection, processing, and use of your personal data as described in this Privacy & Cookie Policy. When required by law, such as for cookies or AI-driven insights, we will explicitly request your consent. You may withdraw your consent at any time by contacting us at www.humainic.com/gdpr-notification
Definitions
"We," "Our," "Us": Stenberg Services Ltd.
"You," "User": Any visitor or user of our website or services.
"Humainic": The AI platform provided by Stenberg Services Ltd.
What Data Do We Collect?
We collect the following data:
Personal Identification Information: Name, email address, phone number, and billing information.
Demographic Information: Age, gender, country, and preferences.
Technical Information: IP address, browser type, device type, operating system, and other related information about your online activity.
Behavioral Information: Browsing history, search queries, page views, clicks, and other interactions with our website, products, services, or staff.
Feedback Information: Ratings, reviews, testimonials, comments, and suggestions.
AI Usage Data: Data related to interactions with the Humainic website or services, including generated content and logs for debugging and improvement purposes.
Publicly Available Information: Data collected from public sources, such as business directories or publicly accessible social media profiles, when relevant to our services.
How Do We Collect Your Data?
We collect data in the following ways:
When you voluntarily provide it to us, such as when you register an account, subscribe to our newsletter, purchase our products or services, contact us, or participate in surveys, contests, or promotions.
Through automated technologies like cookies when you browse our website or use the Humainic services.
From third-party sources, such as LinkedIn, affiliates, or public databases.
From publicly available sources where the data is lawfully shared.
How Will We Use Your Data?
We use your data for the following purposes:
To provide and improve our website, products, or services and ensure their security, functionality, and performance.
To communicate with you and respond to your inquiries, requests, complaints, or feedback.
To process and deliver your orders and manage your payments, refunds, or cancellations.
To personalize your experience and tailor our website, products, or services to your preferences, interests, and needs.
To send you marketing and promotional materials, such as newsletters, offers, discounts, or invitations, if you have opted to receive them.
To analyze and measure our website, products, or services, and to understand how they are used and how they can be improved.
To use AI tools to analyze user data for creating insights and recommendations to improve services and user experience
To comply with our legal obligations and protect and defend our rights, property, and interests.
We ensure that only the data strictly necessary for each specific purpose is collected and processed, in alignment with GDPR's principles of data minimization and purpose limitation. We only use your data for the purposes disclosed to you or for purposes compatible with the original purposes. All AI analysis is performed in compliance with GDPR, ensuring that personal data is used responsibly and transparently. We will not use your data for any other purposes without your prior consent or unless required by law.
How Do We Store Your Data?
Your data is securely stored using:
Microsoft Products and Services: For document storage and communication.
HubSpot: For CRM and marketing purposes.
Digital Ocean: For hosting and infrastructure management.
Keycloak: For secure user authentication.
Atlassian Products: For internal team collaboration and support tracking.
Hotjar: For analyzing user interactions on our website.
Google Advertising and Analytics Products: For performance management and marketing purposes.
Leadfeeder: For tracking and analyzing website visitor activities.
Puhveli: For contact and customer relationship management purposes.
Talenom: For payment processing and financial management.
Squarespace: For website management and design.
Domainhotelli: For domain and file hosting services.
We have strict GDPR policies internally and require all vendors and collaborators to adhere to stringent data protection standards. In certain cases, we act as joint controllers or engage third-party processors to process your data. Each party involved adheres to GDPR requirements to ensure data protection and transparency.
Marketing
If you agree, we may send you marketing and promotional materials, such as newsletters, offers, discounts, or invitations. You can opt out of receiving these materials at any time by clicking the unsubscribe link in the email or contacting us at www.humainic.com/gdpr-notification
AI Processing and Transparency
The Humainic services uses AI algorithms to process user-provided data and generate context-specific insights. All data processed by the AI is stored securely and used solely for improving the user experience or providing the requested outputs.
Consent for Data Processing
By using our website, you provide consent for the collection, processing, and use of your data as outlined in this Privacy & Cookie Policy. For specific activities, such as cookies for analytics and advertising or AI-driven insights, we will request your explicit consent via banners or forms. You may withdraw your consent at any time without affecting the lawfulness of prior processing.
What Are Your Data Protection Rights?
You have the right to:
Access: Request copies of your data.
Rectify: Request corrections to your data.
Erase: Request deletion of your data under certain conditions.
Restrict Processing: Request limits on data processing under certain conditions.
Object: Object to data processing under certain conditions.
Data Portability: Request the transfer of your data to another organization or directly to you in a structured, commonly used, and machine-readable format, if technically feasible.
Withdraw Consent: You can withdraw consent at any time without affecting prior processing based on consent.
To exercise your rights, contact us at www.humainic.com/gdpr-notification
Cookies
Cookies are small text files that are stored on your browser or device when you visit a website. They are used to store information about your preferences, settings, activity, or profile.
For further information, visit https://allaboutcookies.org
Managing Cookies
You can manage cookies through your browser settings. Here are instructions for popular browsers:
Google Chrome: [Clear, enable, and manage cookies in Chrome](https://support.google.com/accounts/answer/32050)
Microsoft Edge: [Delete cookies in Microsoft Edge](https://support.microsoft.com/en-us/microsoft-edge/delete-cookies-168dab11-0753-043d-7c16-ede5947fc64d)
Mozilla Firefox: [Clear cookies in Firefox](https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox)
Safari: [Manage cookies in Safari](https://support.apple.com/guide/safari/manage-cookies-and-website-data-sfri11471/mac)
Note that disabling cookies may affect the functionality and performance of our website.
Third-Party Vendors and Services
We work with third-party providers to enhance our services. These include:
Microsoft Products and Services ([Privacy Policy](https://privacy.microsoft.com/))
HubSpot ([Privacy Policy](https://legal.hubspot.com/privacy-policy))
Hotjar ([Privacy Policy](https://www.hotjar.com/legal/policies/privacy/))
Digital Ocean ([Privacy Policy](https://www.digitalocean.com/legal/privacy-policy/))
Keycloak ([Privacy Policy](https://www.keycloak.org/about/legal/))
Github ([Privacy Policy](https://docs.github.com/en/site-policy/privacy-policies/github-privacy-statement))
Atlassian Products ([Privacy Policy](https://www.atlassian.com/legal/privacy-policy))
LinkedIn ([Privacy Policy](https://www.linkedin.com/legal/privacy-policy))
Facebook and Instagram (Meta) ([Privacy Policy](https://www.facebook.com/policy.php))
Google Advertising and Analytics Products ([Privacy Policy](https://policies.google.com/privacy))
Leadfeeder ([Privacy Policy](https://www.leadfeeder.com/privacy/))
Puhveli ([Privacy Policy](https://www.puhveli.com/privacy-policy))
Talenom ([Privacy Policy](https://www.talenom.com/en/privacy-policy/))
Squarespace ([Privacy Policy](https://www.squarespace.com/privacy))
Domainhotelli ([Privacy Policy](https://domainhotelli.fi/tietosuojaseloste))
Each vendor has its privacy policy. We encourage reviewing their policies.
Privacy Policies of Other Websites
Our website may contain links to external websites. We are not responsible for their content, privacy, or security practices.
Changes to Our Privacy Policy
We regularly review and update this policy to reflect changes in our practices or legal requirements. Updates will be posted on this page, and material changes will be communicated directly.
Consent for Data Processing
By using our website or services, you provide consent to the collection, processing, and use of your data as outlined in this Privacy & Cookie Policy.
Consent for specific activities, such as cookies for analytics and advertising or using AI to analyze data, will be requested through banners or forms on our website or upon signing to use our services.
You may withdraw your consent at any time without affecting the lawfulness of data processing based on consent before its withdrawal. To withdraw consent, contact us at www.humainic.com/gdpr-notification.
Contact Us
If you have any questions or concerns:
Email: mari@humainic.com
Thank you.